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Writing basics

How to address a cover letter with or without a name: 8 cases

By The Cover Letter GuruUpdated 10 min read

Address a cover letter to the person who will read it, by title and surname: "Dear Ms Adeyemi,". If ten minutes of looking does not turn up a name, write "Dear Hiring Manager," or name the team, as in "Dear Customer Support Team,". Leave out "To whom it may concern" and "Dear Sir or Madam". When you are unsure of someone's title, use their full name.

Below: where to look for the name, eight cases with the greeting for each, the address block for a letter and for an email, and the formal greeting in 14 languages.

Key points

  • Give the search for a name ten minutes: the listing, the company's team page, LinkedIn, then a phone call or an email to ask.
  • With a name, write "Dear", the title and the surname: "Dear Ms Adeyemi," or "Dear Dr Marchetti,".
  • Never guess a title or a gender. "Dear Rowan Castellanos," is correct for anyone.
  • With no name, write "Dear Hiring Manager," or address the team the listing names.
  • English rules do not carry over: French leaves the surname out, and German still opens "Sehr geehrte Damen und Herren," when there is no name.
In this guide

Find the name first: four places to look

A named person is the best address, and the name is often there to be found. Give it ten minutes, in this order.

  1. The listing. Read to the end: a contact name often sits under "how to apply". A line such as "reporting to the Head of Finance" gives you a title to search with, and an address such as "f.adeyemi@" gives you an initial and a surname.
  2. The company's team page. Look under "About us", "Our team" or "People" for the person whose title matches the one the role reports to.
  3. LinkedIn. Search the company's name with the job title from the listing. A listing posted there sometimes shows who posted it.
  4. Ask. Phone the main number or email the address in the listing. It is an ordinary question.

An email (or a phone call) to ask for the name

Subject: Question about the [job title] application

Hello,

I am applying for the [job title] role advertised on [where you saw it] and would like to address my cover letter to the right person. Could you tell me the name and title of the person handling applications?

Thank you,
[Your name]

If you end up with two possible names and cannot tell which is right, do not pick one. A greeting to the wrong person is harder to recover from than a greeting to no one.

When you have a name

Write "Dear", the person's title and surname, then a comma: "Dear Ms Adeyemi,". American business letters often use a colon in place of the comma, so follow the habit of the employer's country.

Titles

  • Ms for a woman, unless she uses Mrs or Miss herself (in her email signature, for example). Ms says nothing about marriage.
  • Mr for a man.
  • Dr or Professor where the person holds the title. It replaces Mr or Ms: "Dear Dr Marchetti,".
  • Mx where the person uses it on their profile or in their signature. Do not assign it yourself.

British style writes these without a full stop (Mr, Ms, Dr). American style adds one (Mr., Ms., Dr.).

When you are not sure of the title or gender

Use the full name with no title: "Dear Rowan Castellanos,". It is correct for anyone. Use it whenever the first name does not tell you, and do not work it out from a photograph.

Weak

Dear Mrs Castellanos,

Strong

Dear Rowan Castellanos,

The weak version makes two guesses, one about gender and one about marriage, and either could be wrong. The full name makes none.

Spelling

Copy the name from the listing or the company's site and paste it. Do not retype it. Keep accents, hyphens and capitals as the person writes them: Siân, Okonkwo-Reid, van der Berg. If you cannot tell which part of a name is the family name, use the full name in the order the company prints it.

First names

"Dear Priya," is right when the listing is signed with a first name ("Questions? Email Priya"), when you have already exchanged messages on first-name terms, or when the company's own writing is plainly informal. Otherwise use the title and surname: it is easy to relax in the next message and awkward to tighten.

When you cannot find a name

Two forms are correct. "Dear Hiring Manager," fits any employer. If the listing names a team or department, address that: "Dear Customer Support Team," or "Dear Finance Department,". It is the more specific of the two, so prefer it when the listing gives you the words.

Weak

To whom it may concern,

Strong

Dear Hiring Manager,

"To whom it may concern" suits a reference or a complaint, where the writer cannot know who will read it. An application has a known reader: the person filling the job. Say so.

Weak

Dear Sir or Madam,

Strong

Dear Customer Support Team,

The weak version guesses that the reader is one of two things, and it could open any letter to any company. The strong one uses words from the listing.

Leave out "Dear Sirs", "Hello there" and "Good morning" too (you do not know when it will be read). "Dear Recruiter" works only when a recruiter is the reader.

This advice is for English. In several other languages the equivalent of "Dear Sir or Madam" is the standard opening: see the last table in this guide.

Eight cases and the greeting for each

Your situationGreetingWhy
You know the name and the titleDear Ms Adeyemi,Title and surname. Ms unless she uses another title herself.
You know the name, not the title or genderDear Rowan Castellanos,The full name guesses nothing.
The person is a doctor or a professorDear Dr Marchetti,The earned title replaces Mr or Ms.
The listing names a team, not a personDear Customer Support Team,Use the team's name as the listing writes it.
No name and no teamDear Hiring Manager,Correct for any employer.
A recruitment agency is hiringDear Mr Nowak,Write to the recruiter named in the advert, not to the client you think is behind it.
An internal applicationDear Priya,The name you already use with them at work. For a manager you have never met, title and surname.
An email applicationDear Ms Adeyemi,The same greeting as the letter, as the first line of the message.

For the rest of the letter, start with How to write a cover letter. For the sentence that follows the greeting, see How to start a cover letter.

Cover Letter Guru writes the letter from your resume and the job listing. The finished letter can be edited in place, so you can put in the name you found before you download it.

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The address block, and what changes in an email

An attached letter (a PDF or a Word file) carries a block above the greeting: your details, the date, then the reader's name, job title and company. Spell the name the same way in the block and in the greeting.

The top of an attached letter

[Your name]
[Phone] | [Email] | [City]

[Date]

[Reader's name]
[Their job title]
[Company]
[Company's postal address, if you are sending the letter by post]

Re: [Job title], [reference number if the listing gives one]

Dear [Title Surname],

The postal address belongs on a printed letter. In a file you upload, the name, title and company are enough. The "Re:" line is optional, and useful when the employer is hiring for several roles at once. With no name, leave that line out and start the block with the team or the company. Layout and fonts are in Cover letter format.

In an email, drop the block and the date. The subject line does the work of the "Re:" line, the greeting is the first line of the message, and your phone number goes under your name at the end.

The same letter as an email

Subject: [Job title] application, [Your name]

Dear [Title Surname],

[Your letter]

Kind regards,
[Your name]
[Phone]

If you attach the letter to an email, the attachment keeps its block and the email is two or three lines under the same greeting. A form box with a character limit gets the greeting and no block. More in How to send a cover letter by email.

The greeting also sets the sign-off in British usage: "Yours sincerely," after a name, "Yours faithfully," after a greeting with no name. "Kind regards," works with both. See How to end a cover letter.

Formal greetings for a job application in 14 languages

Each language has its own formal opening for a job application, and translating "Dear" word for word gets several of them wrong. Square brackets mark what to replace.

LanguageYou know the nameYou do not
EnglishDear Ms [surname], / Dear Mr [surname],Dear Hiring Manager,
SpanishEstimada Sra. [apellido]: / Estimado Sr. [apellido]:Estimados señores:
FrenchMadame, / Monsieur, (or Madame Lefèvre,)Madame, Monsieur,
PortugueseExma. Senhora [título e nome], / Exmo. Senhor [título e nome],Exmos. Senhores,
GermanSehr geehrte Frau [Nachname], / Sehr geehrter Herr [Nachname],Sehr geehrte Damen und Herren,
ItalianGentile Dott.ssa [cognome], / Gentile Dott. [cognome], (for a graduate; otherwise Gentile Sig.ra / Gentile Sig.)Spett.le [nome dell'azienda],
IrishA [ainm], a chara,A chara,
RussianУважаемая [имя и отчество]! / Уважаемый [имя и отчество]!Уважаемые господа!
UkrainianШановна пані [прізвище]! / Шановний пане [прізвище]!Шановні пані та панове!
Japanese[部署名] [氏名] 様[部署名] 採用ご担当者様
Chinese尊敬的[姓][职务]: (for example 尊敬的王经理:)尊敬的招聘负责人:
Hindiमहोदय, / महोदया, (the name goes in the address block)महोदय/महोदया,
Bengaliজনাব, (the name goes in the address block)জনাব,
Thaiเรียน คุณ[ชื่อ]เรียน ผู้จัดการฝ่ายบุคคล
  • French most often uses the title alone ("Madame,"). "Madame Lefèvre," with the surname is also used. "Chère Madame" does not belong in a formal letter. Cover letters in France has the full conventions.
  • German adds a doctorate where there is one: "Sehr geehrte Frau Dr. [Nachname],".
  • Spanish ends the greeting with a colon, and Russian and Ukrainian end it with an exclamation mark, where English uses a comma.
  • Portuguese forms here are those of Portugal. In Brazil the usual formal opening is "Prezada Senhora" or "Prezado Senhor".
  • Italian "Spett.le" (short for "Spettabile") addresses a company or an office, never a person.
  • Irish puts the name in the vocative, so Seán becomes "A Sheáin, a chara,".
  • Japanese has no greeting line of this kind. The reader's name with 様 goes in the address block, and the letter opens with 拝啓 and closes with 敬具. For a department with no named person, write its name followed by 御中.
  • Hindi and Bengali applications name the reader or the post in a block above the greeting (under सेवा में in Hindi and বরাবর in Bengali), so the greeting is the same either way. Bengali (as written in Bangladesh) also uses মহোদয়,.

Urdu and Arabic are not in the table: we could not confirm one standard greeting for each, and a wrong greeting is worse than none.

Cover Letter Guru writes in 16 languages from your resume and the job listing. The letter can be edited in place, so check the greeting against the table and add the reader's name.

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Common questions

Is "Dear Hiring Manager" acceptable on a cover letter?
Yes. It is the standard English greeting when you cannot find a name. If the listing names a team, "Dear Customer Support Team," is more specific and just as correct.
Should I write Ms, Mrs or Miss?
Ms, unless the person uses Mrs or Miss herself. If you are not sure the person is a woman, use no title and write the full name: "Dear Rowan Castellanos,".
How do I address a cover letter to two people or a panel?
Name both, in the order the listing gives them: "Dear Ms Adeyemi and Mr Nowak,". For three or more, or a panel whose members you do not know, write "Dear Selection Panel," or "Dear Hiring Committee,", using the listing's own word for the group.
What if I find the name after I have sent the letter?
Leave the letter as it is. "Dear Hiring Manager," was correct when you wrote it. Use the name in your next message and at the interview.

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